Findability
With Skyra, it becomes easier for editors to improve their content based on feedback. Team leaders get full visibility into who is doing what and can delegate follow-ups using action cards.
Did you find what you were looking for?
Continuous improvement is impossible without feedback. How do you know what needs to be improved? To work on enhancement and quality assurance, it’s essential to have a feedback system on your website. User feedback helps you identify when content is incomplete, outdated, or incorrect.
A popular solution is placing a feedback field at the bottom of content pages with the question: "Did you find what you were looking for?"
This makes Skyra unique
A smart system for managing and delegating feedback saves you time and helps you stay focused on what matters most. Skyra’s solution stands out by making it easy to get an overview of feedback and effortlessly mark what needs to be followed up.
Take action
Action cards make it easy to identify feedback that needs follow-up. Create a to-do and assign it to the right person for follow-up, and comments can be added as needed.
Focus on what matters
Get an overview of all feedback or use filters to zoom in on specific ones. You can delete, categorize, or mark feedback for follow-up.
Demo?
Get in touch with Jon to see how Skyra can help you work more efficiently with website feedback.